Reflyne is a technology platform for reputation management. We help organizations analyze external customer voices, respond with control, and derive sound decisions. For organizations with multiple locations, brands, or high customer contact.
Reflyne enables scalable review responses through advanced technology. Replies follow clear guidelines, stay on-brand, and remain fully reviewable. This saves time without giving up control.
Understand what customers truly care about. Reflyne surfaces sentiments, topics, and patterns in feedback and makes external perception measurable. You get decision foundations instead of gut feeling.
Reflyne evolves with your organization. Language, tone, and priorities adapt to your brand, industry, and goals for consistent communication over time.
Reflyne generates response drafts to customer reviews in seconds. They are based on defined communication guidelines and can be reviewed, adapted, or approved. Automated action recommendations apply where they make sense. Responsibility stays where it is required. This makes public communication scalable without losing quality or control.
Get StartedThank you for the great feedback! We're glad you enjoyed the food and atmosphere. We'll definitely look into improving the cooling in the front area.
17
57%
6
20%
6
20%
0
0%
1
3%
Based on analysis of 30 reviews, customer sentiment is overwhelmingly positive (77% positive, 20% neutral, 3% negative). Key themes include "excellent service", "highly recommended", "friendly staff." Overall sentiment score: 4.3/5
Reflyne detects new customer reviews in real time across relevant platforms. Central, clear, and without manual searching.
Automated action recommendations create on-brand, context-aware, and empathetic response drafts. Each response follows your defined communication logic.
Understand at a glance how your brand is perceived. Reflyne identifies sentiments, recurring topics, and structural signals in feedback.
Manage reputation as a team. Roles, workflows, and approvals ensure clear responsibilities and maximum control.
All key metrics in one place. From reviews and response times to the development of your reputation – as a foundation for operational and strategic decisions.
Data protection isn't a feature. It's the foundation. Reflyne is fully GDPR-compliant, encrypts processes, and stores only what is necessary.
Thanks to modern API integrations, Reflyne automatically accesses reviews from leading platforms. This allows you to consolidate feedback from all channels, strengthen your brand image, and build trust across platforms.
Is my data secure with Reflyne?
Yes. Reflyne meets the highest data protection standards and is fully GDPR compliant. All data is transmitted encrypted and processed exclusively on European servers.
How does system-supported response creation work at Reflyne?
System-supported analysis considers existing reviews and your guidelines and creates suitable response drafts. You can review them before publishing or have them sent in an automated workflow.
Can I customize or approve responses myself?
Absolutely. You always retain full control. Responses can be edited, approved, or rejected before publication.
What support options does Reflyne offer?
We offer comprehensive support via email, live chat, and video tutorials. Premium customers receive additional personal support and onboarding.
Can I cancel or change my subscription at any time?
Yes. You can cancel your subscription monthly at any time or switch between plans – without any hidden costs or cancellation periods.
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